Research · Evidence · Impact

From conversations
to research evidence.

Mtafiti Analytics transcribes, translates and analyses interviews, focus groups and other qualitative data in Swahili and English: themes, verbatim quotes and valence in one private workspace. Processed in Tanzania, or on your own servers.

Or call +255 686 997 146

Mtafiti Analytics
Mtafiti Analytics dashboard with recent translation, thematic analysis and longitudinal jobs

Used by researchers at

  • University of Dar es SalaamPostgraduate research
  • Ifakara Health InstituteHealth & climate research
  • Swahili-firstTranscription tuned for code-switching
  • Qual + QuantInterviews and questionnaires, one workspace
  • Private by designHosted in Tanzania, or on your own servers
  • Evidence-linkedEvery theme traces back to its quotes

The workflow

From audio to insight. Every step built for real fieldwork: messy recordings, code-switching and the standard a finished report has to meet.

01 · Capture & transcribe

From Swahili audio to a bilingual transcript. Upload interviews and focus groups. Mtafiti separates speakers, transcribes Swahili and English, and produces a faithful English translation.

  • Speaker separation
  • Swahili transcription
  • English translation
Job results
Study inputs for a community health worker study, each transcript tagged by district, gender, age and role

02 · Code & theme

Themes grounded in verbatim evidence. AI thematic analysis surfaces codes and groups them into themes, each traceable to the exact quotes behind it. You review, compare and merge.

  • Emergent codes
  • Your own codes
  • Quote-linked
Codes & themes
Codes and themes page grouping codes into themes with quote counts

03 · Feel the data

Valence on every quote. Each quote is classed positive, negative, neutral or mixed, with a confidence signal and a summary across the whole study.

  • Per-quote valence
  • Group filters
  • Study summary
Valence analysis
Valence analysis page with positive, negative, neutral and mixed quote counts

04 · See what matters

The Valence Relationship Map. Every theme plotted by how it feels against how widespread it is. Frequent, negative themes rise to the top as priority concerns; bright spots sort themselves out.

  • Priority concerns
  • Bright spots
  • Interactive
Relationship map
Valence Relationship Map: inadequate compensation and supply shortages as priority concerns, digital reporting and community trust as bright spots

05 · Act on it

Barriers, facilitators and critical fixes. Themes are ranked against your study objectives: what blocks your goals, what enables them, and which issues deserve attention first.

  • Objective-aligned
  • Barriers
  • Facilitators
Focus areas
Focus areas page listing critical fixes, barriers and facilitators

06 · Design your instruments

Interview guides and questionnaires, field-ready. Build guides from your objectives, or import the tools you already have. Export straight to XLSForm, REDCap, KoboToolbox and ODK.

  • XLSForm
  • REDCap
  • Kobo / ODK
Interview guides
Interview guide history with export options for XLSForm and REDCap

Capabilities

A complete qualitative toolkit. Everything from raw audio or transcripts to a finished report, for any field that learns from what people say.

Speaker separation

Separates who said what across interviews and focus groups.

Swahili ↔ English

Transcription and faithful translation for real code-switching.

Thematic analysis

Emergent and pre-defined codes grouped into themes, each with its quotes.

Valence & relationship map

Per-quote sentiment and a feeling-by-prevalence map of every theme.

Barriers & facilitators

Themes ranked and classified against your study objectives.

Longitudinal studies

Track how themes shift across baseline, midline and endline.

Demographic breakdowns

Compare findings by group, gender, region, role, branch and more.

Questionnaire builder

Design or import surveys; export to XLSForm, REDCap, Kobo and ODK.

Reports & exports

Word reports with a methods appendix, Excel code books and charts.

Use cases

One tool for every field that listens. If your evidence comes from what people say, Mtafiti can organise it.

Academic

Theses & dissertations

Interviews for master's and PhD research, coded and quoted to the standard supervisors expect.

Business & finance

Customer & financial research

Client, staff and stakeholder interviews: banking, mobile money, insurance, CSR and strategy.

Health

Health & public-health studies

Patient, provider and community interviews, needs assessments and implementation research.

Development

NGO programmes & M&E

Baseline, midline and endline studies, focus groups and beneficiary feedback.

Policy

Government & policy work

Stakeholder consultations and desk reviews, compared against what people report in the field.

Market

Market & user research

Product feedback, user interviews and open-ended survey answers, turned into themes you can act on.

Why Mtafiti

Made for how research really works here.

Built for Swahili research

Swahili-first transcription and translation, tuned for code-switching and Tanzanian fieldwork, not an afterthought.

Your data stays where you choose

Every step runs on our own machines in Tanzania, or on your institution's servers. Sensitive interviews are never sent to an outside AI service.

You stay the researcher

Mtafiti drafts the codes, themes and quotes. You review, merge and decide, with every finding traceable to its evidence.

Deployment

Run it our way, or yours. Use Mtafiti hosted in Tanzania, or install it inside your institution for complete control of your data.

Hosted by Mtafiti

Ready to use, processed in Tanzania.

Upload from any browser and get results without setting anything up. All processing happens on our own machines in Tanzania; nothing is sent to a third-party AI service or data centre.

  • No installation
  • For students, researchers and teams
  • Quoted per study

On your own infrastructure

Absolute privacy for institutions.

Mtafiti installed on your servers, inside your network. Recordings and transcripts never leave your institution, which suits ethics boards, data-protection rules and confidential work.

  • Runs inside your network
  • Hardware advice and set-up with your IT team
  • For universities, research institutes, banks and government

Get a quote for your study. Every project is different, so we price per study or per institution. Tell us what you are working on and we will come back with a quote.

FAQ

Questions researchers ask us.

Something else? Ask us on WhatsApp →

Does it work with Swahili and mixed Swahili-English interviews?

Yes. Transcription and translation are built for Swahili fieldwork, including speakers who switch between Swahili and English mid-sentence. Every transcript is kept in both languages, and the analysis runs on the English translation.

Where is my research data processed?

All data is processed within Tanzania. Transcription, translation and analysis run on Mtafiti's own machines; your recordings and transcripts are not sent to a third-party AI service or data centre.

Can we install Mtafiti on our own servers?

Yes. For institutions that need complete control of their data, Mtafiti can be installed on your own infrastructure, so recordings and transcripts never leave your network. We advise on the hardware and set it up with your IT team.

What kinds of research can it analyse?

Any qualitative data: academic theses and dissertations, health and social research, monitoring and evaluation, policy work, and business, finance and customer research such as interviews with clients, staff or users of financial services.

What can I upload?

Interview and focus-group audio (MP3, WAV, M4A, OGG, FLAC, AAC) or existing transcripts (Word, PDF or text). Policy documents and literature can be added as reference material for the analysis.

Does the tool replace the researcher?

No. Mtafiti does the slow work of transcribing, translating and drafting codes, themes and quotes. You review, merge and decide, and every theme links back to the exact quotes behind it.

What can I export?

Word reports with a methods appendix, Excel code books and downloadable charts. Questionnaires export to XLSForm, REDCap, KoboToolbox and ODK.

How do I get started?

Message or call +255 686 997 146 (WhatsApp or a normal call). We will walk you through a demo and send a quote for your study.

How much does it cost?

Pricing depends on the size of the study and on whether Mtafiti is hosted by us or installed on your servers. Ask us for a quote on WhatsApp or by email.

The company

Built by researchers, for researchers.

Mtafiti Analytics is a product of ISS Company Limited, a Tanzanian technology company. We built it to remove the biggest bottlenecks in rigorous research: the hours lost to manual transcription, translation and coding.

Our tools respect the realities of field research in East Africa: local languages, limited bandwidth, sensitive data and the high bar of academic, business and policy work, so more of your time goes to insight, not admin.

Company
ISS Company Limited
Product
Mtafiti Analytics
Based in
Dar es Salaam, Tanzania
Languages
Swahili & English
Built for
Any qualitative research
Deployment
Hosted in Tanzania or on-premises

Let's talk about your research. Book a demo, ask for a quote or plan an on-premises installation. You'll speak directly with our lead project engineer.